Shipping policy
At AuraBrace, we want receiving your jewelry to be as simple as choosing your favorite piece.
Free Worldwide Shipping
AuraBrace provides free standard worldwide shipping to destinations supported by our delivery network.
Qualifying orders do not require a minimum purchase amount to receive our advertised free standard shipping unless otherwise stated during checkout.
Estimated Delivery Time
Our estimated standard delivery timeframe is approximately:
7–10 days
This timeframe is an estimate rather than a guaranteed delivery date.
Order Processing
Orders require processing before dispatch.
We aim to prepare purchases efficiently. However, processing may occasionally be affected by public holidays, promotional periods, unusually high order volumes, inventory circumstances, or other operational factors.
Tracking Information
Where tracking is available, customers may receive tracking details after an order has been dispatched.
Carrier tracking systems may require additional time before the first shipment update appears.
International Delivery
AuraBrace ships internationally to supported destinations.
International packages may be subject to customs processing and destination-specific import requirements.
Any applicable taxes, customs duties, import charges, or similar fees will be handled in accordance with applicable law and relevant checkout disclosures.
Delivery Delays
Occasional shipping delays may occur because of circumstances such as:
Customs inspections or clearance.
Carrier network disruptions.
Severe weather.
Public holidays.
High seasonal shipping volumes.
Transportation interruptions.
Incorrect or incomplete delivery information.
Other circumstances outside our reasonable control.
Address Accuracy
Customers are responsible for providing complete and accurate delivery information during checkout.
If you discover an error after placing your order, please contact us immediately.
We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once fulfillment has progressed.
Lost Packages
If your order appears significantly overdue or potentially lost, please contact our support team with your order information.
We will review available tracking and shipment details and work toward an appropriate resolution.
Damaged Deliveries
If your merchandise arrives damaged, contact us promptly with your order number and photographs where appropriate.
Shipping Contact
Email: hendriktimm9402@hotmail.com
Phone: 240-463-7383